Joe discusses the passion and purpose behind good service and offers up an important question for you to answer.

In today’s turbulent, low-trust economy, transparency for leaders is more important than ever. Weigh in on Joe’s perspective and discover 3 qualities leaders must possess to build trust and inspire performance.

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A simple but crucial tool to remember that sets the right tone for business opportunities.

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In 1936, the pioneer of people skills, Dale Carnegie said a persons name is, to that person, the sweetest and most important sound in any language.  That’s because learning, remembering and using people’s names:

• Makes people feel valued and respected
• Creates a more comfortable atmosphere for productive communication
• Is a competitive advantage in business

Many business leaders are dropping the ball in an area which dramatically impacts:

• Trust
• Respect
• Employee Morale
• Client Retention
• Business Opportunities
• Professional Reputation