Seven Service Behaviors to Boost Your Bottom Line

Electrical Advocate Magazine, February 2008

Seven Service Behaviors to Boost Your Bottom Line

Why is it that you can be wide awake, but when you see someone yawn, you yawn? Just writing “yawn” right now makes me want to yawn. You’re probably yawning too, stop it. Human actions are contagious, so why not be positively contagious? This attracts coworkers and builds morale; it connects with clients and builds business.

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